You can place your order directly through our website checkout. You may also order via WhatsApp using the WhatsApp Order button on the product page.

Yes. Select your preferred size and color on the product page, then click the WhatsApp Order button. Product details are shared automatically.

Yes, Cash on Delivery is available within Pakistan. International orders require advance payment.

International payments are accepted via Credit/Debit Card, PayPal, or Bank Transfer.

Delivery within Pakistan usually takes 3–5 working days.

International delivery usually takes 10–15 working days. Tracking details are shared once the order is dispatched.

Delivery charges within Pakistan are PKR 200.

Free delivery in Pakistan is available on orders of PKR 2999 and above. Eligibility is calculated at checkout.

We do not offer cash refunds. Eligible cases are handled under our exchange policy.

Exchange is available within 2 days of delivery under specific conditions. Opening video and original packaging are required.

No. International orders are non-returnable and non-exchangeable.

No. Open parcel before payment is not allowed. Please record an unboxing video after delivery.

Please share a clear unboxing video within 48 hours of delivery so we can review and guide you.

Tracking details are shared on WhatsApp once the order is dispatched.

Yes. The pictures shown are of the actual products. Design and quality remain the same.

No. Our jewellery is high-quality artificial jewellery. We do not deal in real gold.

No. Nayab Jewellery is an online-only store.