1. Every Sale item or Stock clearance Sale item would not be change nor refund.

2. If there any damage or any fault or difference you would find Nayab Jewellery will be responsible to change the Product, the customer would have to resend the parcel through Pakistan Post courier service at Nayab Jewellery Address.

3. The customers who wants to exchange the Items with another like (Bangles size, Bangles design) or whatever they have to pay 500/- delivery charges.

4. After Receiving Previous Parcel Exchange Period will be 2 days for products

5. Cash Refunds are not offered. In case of size issues or damaged product, we offer exchange Items

6. You can contact our customer service department by Contacting us at +92 0331 4862350, or you can email us at... jewnayab@gmail.com

7. Item can only be exchanged if it’s not the same as in picture

8. If Customer want to exchange any Article after receiving her/his order she/he must pay both side Delivery Charges as there was no issue from our end.


9. Exchange allowed only if the article is not used, all tags are intact, packing is in its original condition, and then you are good to go ahead with the exchange.

10. Important Note Dear Customers!
PLEASE MAKE A VIDEO WHILE OPENING THE PARCEL, IF THERE IS ANY DAMAGE AND MISSING ITEM SEND US VIDEO, WITHOUT VIDEO WE WILL NOT ACCEPT ANY CLAIM