Contact Us

Contact Nayab Jewellery

Thank you for choosing Nayab Jewellery. Whether you have a question about a product, need help with an existing order, or want information about delivery, our team is here to assist you.

For faster assistance, please include your order number when contacting us about an existing order.

Customer Support

Need help choosing jewellery or have a question about your order? Get in touch with Nayab Jewellery through any of the following channels.

WhatsApp: +92 310 7011750

Email: info@nayabjewellery.com

Website: nayabjewellery.com

Order Support

Already placed an order? Our customer support team can assist you with questions related to order confirmation, delivery, tracking, or other order-related concerns.

When contacting us about an order, please provide:

Your order number
Name used when placing the order
Phone number associated with the order
A brief description of your question or concern

Providing these details helps our team locate your order and assist you more efficiently.

Product Enquiries

Have a question about a jewellery design before placing your order?

You can contact us for assistance with product availability, design details, colour options, sizing information, or other product-related questions.

For quick product enquiries, send us the product name, product link, or a screenshot through WhatsApp.

Pakistan & International Customers

Nayab Jewellery serves customers across Pakistan as well as customers shopping for Pakistani jewellery from international destinations.

If you are ordering from outside Pakistan and need help regarding shipping, payment, or your order, please contact our team before placing your order.

Our Location

Nayab Jewellery
Faisalabad, Punjab
Pakistan

Our online store allows customers to explore and shop our jewellery collections conveniently from Pakistan and supported international destinations.

Returns, Exchanges & Order Issues

For questions regarding returns, exchanges, damaged products, or an incorrect item, please review our applicable store policies or contact our customer support team.

If you are reporting a damaged or incorrect product, please keep the product, packaging, and relevant order information available so our team can review your case.